Shipping and Delivery
Charlotte Beaude delivers all over the world. Free shipping within 5 to 7 business days. To learn more about the policy, costs and delivery times, visit our page Delivery and Returns.
Exchanges and Returns
Maison Charlotte Beaude does not accept exchanges. In the event of breakage, defect or for repair purposes, provided that it is returned in its original condition with its certificate of authenticity and packaging, Maison Charlotte Beaude agrees to repair or replace your item. Returns must be made within 14 working days of receipt of delivery. To learn more about the returns policy, visit our page Delivery and Returns.
Maintenance of my Charlotte Beaude item
A few precautions must be taken to preserve the beauty of your leather bag or scarf. Properly maintained, your Charlotte Beaude signature piece can last a lifetime. To learn how to care for the leather or silk of your Charlotte Beaude piece, click here to visit our page Care.
Create an online account
Do I need to open an account to order online?
You do not need to create an account to purchase items from Maison Charlotte Beaude. However, we strongly recommend you to do so. By creating an account, you will be able to register returns or exchanges, access your wish list and save your personal information to make your next purchases easier.
How do I create an account?
To create your account, click here and follow the instructions.
Which payment methods are accepted?
We accept Visa, Mastercard, American express and PayPal via Stripe.
Is my payment secure?
Yes, your payment is secure and protected via Stripe, certified to the highest industry standards worldwide.
When will my credit card be charged?
Your credit card will be charged once your order has been shipped.
Is VAT included in the final price?
All prices include VAT.
Do the shipping costs include customs duties?
Customs duties are not included. When you place an international order, you agree to pay the applicable customs duties.