Legal Information

The use of our Site is accompanied by the rights and obligations explicitly mentioned on our site but also by the rights and obligations defined in this disclaimer as well as in our general conditions of sale and in our privacy charter. All of these texts constitute our “General Conditions”. These General Conditions apply both to us and to you. By using our website, you explicitly acknowledge and accept the application of our General Conditions, to the exclusion of your own General Conditions. The provisions of the General Conditions may exceptionally be waived to the extent that these waivers have been the subject of a written agreement between the parties. These exceptions may consist of the modification, addition or deletion of the clauses to which they relate and have no impact on the application of the other provisions of the General Conditions.

General Terms and Conditions

Information regarding the site manager
The site www.charlotte-beaude.com (hereinafter the “Site”) was developed, managed and published by Corsac SRL (hereinafter the “House”), a company whose head office is located at Avenue Lepoutre 8, Ixelles, Belgium, registered with the Crossroads Bank of Belgium under number BE 0752.749.494.

We take all reasonable and necessary measures to ensure the proper functioning, security and accessibility of our site. However, we cannot offer an absolute guarantee of operability and our actions must therefore be considered as being covered by an obligation of means. Any use of the site is always at the user's own risk. Thus, we are not responsible for damage that may result from possible malfunctions, interruptions, defects or even harmful elements present on the site, regardless of the existence of a case of force majeure or a foreign cause. We reserve the right to restrict access to our site or interrupt its operation at any time, without prior notice. This, in principle, only if the circumstances of the case justify it, but this is not an absolute condition.

The Maison largely determines the content of its site and takes great care of the information present on it. La Maison takes all possible measures to keep its site as complete, accurate and up to date as possible, even when the information on it is provided by third parties. La Maison reserves the right to modify, supplement or delete the site and its content at any time. The Maison cannot offer an absolute guarantee regarding the quality of the information present on its site. It is therefore possible that this information is not always complete, exact, sufficiently precise and/or up to date. Consequently, La Maison cannot be held responsible for any direct or indirect damage that the user may suffer from the information on the site. If certain contents on the site are in violation of applicable laws and/or with the rights of third parties and/or simply would be contrary to morality, we ask you to inform us as quickly as possible so that we can take measures. appropriate. The House may in particular proceed to the partial or total deletion of said information. The site contains downloadable content. Any downloading from the site is always at the user's own risk. The Maison cannot under any circumstances be held responsible for any possible damage, direct or indirect, resulting from these downloads, such as loss of data or damage to the user's computer system, which are entirely and exclusively the responsibility of the user. Concerning more specifically the prices and information on our products appearing on the site, a reservation applies for obvious formal errors, such as typing errors. The user cannot under any circumstances rely on the existence of a contract with the Company based on such errors.
As a user, you have a certain responsibility for the proper functioning of the site. You must at all times refrain from taking actions likely to harm the proper functioning and security of the site and its use. For example, the site cannot be used to circumvent our Business Model and/or to collect information about other users. In particular, it is prohibited to use the Site to distribute content that would result in harm to other users, such as the propagation of malicious software such as computer viruses. The proliferation of unsolicited and/or commercial messages through the site, as well as unwanted emails, spamming and chain letters are also prohibited. The House reserves the right to take all necessary measures to remedy the situation for itself and for its users, both judicially and extrajudicially. The user is solely responsible, personally and exclusively, in the event that his actions and behavior have actually resulted in damage to the site or to other users. In this case, the user in question must ensure that La Maison is exonerated from any claim for damage that may follow.

The site may contain links or hyperlinks to external websites or other forms of online portals. Such links do not automatically mean that there is a relationship between us and the external website or even that we implicitly agree with the content of these external sites. The Maison exercises no control over external websites. We are therefore not responsible for the safe and correct functioning of the hyperlinks and their final destination. The moment the user clicks on the hyperlink, they leave our site. We can therefore no longer be held responsible in the event of subsequent damage. It is likely that these external websites do not offer the same guarantees as us. Therefore, we suggest that you carefully read their general conditions of sale but also their disclaimer and their privacy charter.

The content published on the site is protected by the intellectual property rights of La Maison. By “content”, we mean information, logos, photos, brands, designs, models, slogans, databases, etc. accessible on the site. The technical nature of the site itself, namely the computer code, is also protected by intellectual property. By visiting our site, the user is granted a limited right to access, use, and display our site and its content. This right is granted on a non-exclusive, non-transferable basis and may only be used for personal and non-commercial use. Without the prior written consent of La Maison, users are not authorized to modify, reproduce, translate, distribute, sell, borrow, rent, communicate to the public, in whole or in part, the protected elements.

La Maison reserves the right to modify, extend, delete, limit or interrupt the site and the services associated with it at any time, without prior notification, and without this giving rise to any form of compensation. Our General Conditions (in particular our general conditions of sale) are executed and interpreted in accordance with Belgian law. Any dispute relating to the validity, interpretation or execution of our General Conditions will be subject to the exclusive jurisdiction of the courts of the judicial district of Brussels. The illegality or invalidity of a provision of our General Conditions, in whole or in part, will have no impact on the validity and application of the other provisions of our General Conditions. In such a case, we have the right to replace the inapplicable clause with another legally valid provision of similar scope.

Privacy charter

La Maison attaches importance to the protection of your privacy and personal data. We collect and process your personal data in accordance with the legal provisions applicable in this area, namely the Law of December 8, 1992 relating to the protection of privacy with regard to the processing of personal data (“Privacy Law”). and the European Regulation of April 27, 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data (“Regulation”). We would like to inform you of possible processing of your personal data and of your rights in this regard. By using our site, you expressly accept the collection and processing of your personal data by Charlotte Beaude in the manner described in this document. We reserve the right to make changes to our Privacy Policy at any time. Any substantial modification will always be clearly communicated on our site. We nevertheless advise you to consult this page regularly.

The processing of your personal data is limited to what is strictly necessary for the purposes pursued by Charlotte Beaude. Here is the data processed: Identification data Financial data Location data Data relating to the connection (IP address, etc.)

La Maison collects your personal data with the sole objective of providing you with an optimal, personalized and secure user experience of the site. The processing of your personal data is therefore essential for the proper functioning of the site and the provision of our services. The Maison undertakes to process your personal data exclusively for the following purposes: Allow you to have access to your “user account” Ensure the processing of orders and delivery of products Provide after-sales service Manage the contractual relationship Allow invoicing and account management Offer the User a general but also personalized service, including sending useful information, newsletters, providing support and tracking complaints. Improve and personalize our services and products Detect fraud, errors and criminal behavior. Send promotional offers if you have expressly consented to this (direct marketing). In this case, you remain free to withdraw your consent at any time. By visiting our site, certain data is collected for statistical purposes. This data allows us to optimize your user experience. This concerns your IP address, the geographical area of ​​consultation, the day and time of consultation, and the pages consulted. By visiting our site, you expressly accept the collection of this data for statistical purposes. You exercise control over the data you communicate to us. When data is incomplete or erroneous, the House reserves the right to interrupt or suspend, temporarily or permanently, certain operations. Your personal data is intended to be used exclusively for internal purposes. Your personal data will therefore not be sold, given or transmitted to third parties, without your prior consent. The House has taken all possible technical and organizational measures to avoid a data breach.

User Rights

Your personal data is always processed in accordance with the legitimate purposes explained. They are collected and processed in an adequate, relevant and non-excessive manner, and are not kept for longer than necessary to achieve the purposes pursued. All technical and security measures have been taken to minimize the risks of illegal or unauthorized access or processing of your personal data. In the event of an intrusion into its computer systems, the House will immediately take all necessary measures to reduce the damage to a minimum.
 

If you are able to prove your identity, you have the right to obtain information about the processing of your data. You have the right to know the purposes of the processing, the categories of data concerned, the categories of recipients to whom the data is transmitted, the criteria used to determine the duration of data retention, and the rights that you can exercise over your data. .

Inaccurate or incomplete personal data may be corrected. It is primarily the User's responsibility to make the necessary changes to their “user account” themselves, but you can also make a written request to us.

You also have the right to obtain the erasure of your personal data in the following cases: Your personal data is no longer necessary for the purposes; You withdraw your consent to the processing and there is no other legal basis for the processing; You have validly exercised your right of opposition; Your data has been subject to illegal processing; Your data must be deleted to comply with a legal obligation. the House decides on its own whether the criteria listed above are present.

In certain cases, you have the right to request the limitation of the processing of your personal data, in particular in the event of dispute as to the accuracy of the data, if your data has been processed illegally, if the data is necessary in the context of a legal procedure or the time necessary for the House to verify that you can validly exercise your right to erasure.

You also have the right to object at any time to the processing of your personal data. the House will cease processing your personal data, unless it can demonstrate that there are compelling legitimate grounds in favor of the processing which override your right to object.

You have the right to obtain any personal data you have provided to us in a structured, commonly used and machine-readable format. At your request, this data may be transferred to another service provider, unless this is technically impossible.

You can withdraw your consent to the processing of your personal data at any time. Withdrawal of your consent does not affect the validity of processing operations prior to withdrawal.

To exercise your rights, you must send us a request by email to info@charlotte-beaude.com. We will respond as soon as possible, and no later than one (1) month after receipt of the request.

If you are not satisfied with the processing of your personal data by the House, you have the right to lodge a complaint with the Commission for the Protection of Privacy, which becomes the Data Protection Authority from May 25, 2018 https://www.privacycommission.be).

Cookies policy

Cookies are small data or text files placed on your local computer by websites or applications. Such cookies may serve different purposes. We thus distinguish between functional cookies (for example, when you choose a language or when you add purchases to your “caddy”), session cookies (temporary) and tracking cookies (which analyze and record the behavior that you adopt on the website in question in order to offer you an optimal user experience). The Belgian law of June 13, 2005 relating to electronic communications contains some provisions relating to cookies and their use on websites. The application of Belgian law arises from the European e-Privacy Directive, which implies that the use of cookies and their regulation at national level differ between European countries. The House is a company active on the Belgian market, it therefore follows Belgian legislation in this area.

The Maison would like to inform you as precisely as possible of the rules surrounding the use of cookies and the types of cookies it uses on its site. By using our site, you agree to the use of cookies. Cookies help the House to optimize your visit to its website, to remember your technical choices (such as a choice of language, a newsletter, etc.), and to offer you offers and services that are ever more tailored to your needs. . To be able to use the Maison's website, it is recommended to activate cookies. If cookies are disabled, we may not be able to guarantee you a visit to our site that is free of any technical problems. However, you are completely free to deactivate cookies if you wish. We use cookies to improve your visit and use of our website. The cookies we use are secure. The information we collect using cookies helps us identify any errors on our website and offer you specific, personalized services that we think may be of interest to you.

We distinguish the following types of cookies, depending on their purposes: Essential/strictly necessary cookies: These cookies are necessary for the proper functioning of our website and cannot be deactivated. They are configured in response to actions you take on our website, such as setting your privacy settings, login credentials or filling out our forms. These cookies make it easier for you to browse our website (for example, return to a previous page, etc.). Non-essential cookies These cookies are not necessary for the proper functioning of our website but they help us to offer you an improved and personalized user experience. Functional cookies: Thanks to these cookies, we can offer you an optimal and personalized operation and experience of using our website. These cookies may be placed on your computer by the House or by external providers whose services we have added to our pages. Analytical cookies: With these cookies we can analyze visits to our website and traffic, so that we can measure and improve the performance of our website. These cookies allow us to see which pages are the most popular and what the browsing habits of our visitors are. Tracking cookies: These cookies may be placed on our website by our advertising partners. They may be used by these companies to target your preferences and provide you with relevant advertising on other websites. We use two types of cookies, our own cookies and cookies from carefully selected partners with whom we collaborate and who advertise our services on their website.

Make sure cookies are enabled in your personal browser.

Since cookies may involve processing of your personal data, you have the right to legitimate and secure processing of your personal data. As a subject concerned by the processing of your personal data, you have the following rights: Right of opposition: if there are compelling and legitimate reasons, you can object to the processing of your personal data. Right of access: any person who proves their identity has a right of access to information relating to the existence or not of processing of their personal data, as well as to information relating to the purposes of the processing, to the categories of data processed, the categories of recipients to whom the data is communicated and the duration of retention of personal data. Right to correction: inaccurate or incomplete personal data can always be corrected, or even deleted, upon request of the data subject. The exercise of these rights is always done in accordance with the terms provided in our Privacy Charter. If, after reading this document, you still have questions or comments regarding cookies, you can always contact us at info@charlotte-beaude.com